Policies and Procedures

Dispatch: All employees are required to have transportation and phone or access to one.  Your appearance must be neat and you must be ready to work.  Regular and prompt attendance are essential functions of every job with The Hughes Agency/Hughes Staffing.

Job Assignments: It is your responsibility to notify us if you are going to be late or unable to report to work.  Please give us as much advance notice as possible.  A 24 hour answering service is available seven days a week for your convenience.  

501-791-3303   24 hour number

Overtime: All work performed in excess of 40 hours per week will be paid at time and half your regular hourly rate.  You are to work overtime only if the client requests and approves such work.

Paydays: Payday is every Friday, paying for hours worked the week prior.  If you are no longer on a job assignment you may pick up your check on Friday after 9 a.m. in our office.

Weapons: You may not carry a firearm or weapon to a job site.

Time Cards: Time cards are the responsibility of the employee.

Going Permanent: If a company/client I am assigned to wants to hire me, I will notify The Hughes Agency/Hughes Staffing I understand that the company/client may screen me before I get hired. I understand I am not guaranteed a full-time or permanent position with The Hughes Agency/Hughes Staffing or the company/client.

All employees are required to report their availability each morning by phoning the office or signing-in.  At the end of each job assignment, you must call in or sign-in to report availability.  Non-compliance with this availability policy is regarded as voluntary quit and you may be ineligible for unemployment benefits.

Accident Reporting   Unless an injury either renders the employee physically or mentally unable to do so, or is made known to us immediately after it occurs, the employee shall report and injury, regardless of severity, to us on an AR-N form to The Hughes Agency/Hughes Staffing safety coordinator.  The AR-N form will be provided by us.  We shall not be responsible for disability, medical, or other benefits prior to its receipt of the AR-N form.  The preceding does not apply when the employee requires emergency medical treatment outside our normal business hours; however in that event, the employee shall provide the AR-N form to us on the next regular business day.

We have selected Concentra Medical Center, 3470 Landers Road, North Little Rock, AR 501/945-0661 as our workers’ compensation treating physician.  Any treatment or services furnished or prescribed other than attending physician, except emergency treatment, may be at the employee’s own expense. 

Our employees are our greatest assets and we are committed to providing prompt, high-quality medical care and returning injured workers to full gainful employment as soon as is medically feasible.

If you are injured on the job while employed for The Hughes Agency/Hughes Staffing you must notify The Hughes Agency/Hughes Staffing office immediately.  You must also notify your on-site supervisor at the job site where you are working.  Be prepared when notifying the supervisor to give details of the accident, exact time and place, and a list of witnesses.  This information must also be provided to The Hughes Agency/Hughes Staffing within 24 hours.  In the event of an accident where medical care is necessary, you must call The Hughes Agency/Hughes Staffing to prepare the care provider.

If an injury or illness does occur we ask that you report to:

North Little Rock
Concentra Medical Center
3470 Landers Rd.
501-945-0661

Employees

Immediately report all injuries, illnesses and incidents (regardless of severity)

Return to transitional duty assignment and follow recommended physical restrictions and treatment plan at home and work. 

Stay in touch with your employer and the Wausau Insurance Claim Case Manager.

If you are experiencing difficulty with your transitional work assignment, contact your supervisor and/or internal claim coordinator immediately.

At any time of treatment for an accident injury we reserve the right to request a test for the presence of drugs and alcohol.  Refusal to take such a test or a positive result on the test will result in immediate termination.  The Hughes Agency/Hughes Staffing is dedicated to your employee needs.  Safety suggestions are always welcome.  Safety is everyone’s responsibility and begins with you! Our motto is Safety, Quality, and Service.